Medicare/Medicaid-Covered · Same-Day Admissions · Serving San Bernardino County
Live with Dignity, Comfort, and Peace
24/7 Hospice Care Where You Call Home
Compassionate In-Home Hospice Care for Upland Families Since 2013
Effective, Compassionate, Palliative Care
90% of San Bernardino County families wish they started hospice sooner
Ivy Hospice Care, Inc. is devoted to providing effective and compassionate palliative care. Our goal is to work collaboratively with patients and their families to ensure that quality of life and personal dignity is maximized in the patient's last days. If you would like to discuss ways in which Ivy Hospice could benefit you or a loved one, please do not hesitate to contact us.
California
End-of-Life Option
Act Compliant
Joint Commission Accredited
100% Covered
by Medicare
& Medi-Cal
In-Home Hospice Care
Full-Support Care Where You're Most Comfortable
24/7 Nursing Access: On-call RNs for crisis interventions
CA-Specialized Pain Protocols:
Cancer Pain: Opioid rotation + adjuvants (CA-compliant)
Alzheimer’s: PACSL-2 non-verbal pain assessment
COPD: Oxygen titration + breathlessness kits
Spiritual Care: Multifaith chaplains (Christian, Jewish, non-denominational)
Medical Equipment & Supplies
Delivered to Your Door, 100% Covered
Wheel Chair
Walker
Medicine
Bed
Palliative Bridge Program
Continue Treatment While Receiving Comfort Care
Eligibility Checklist:
✔ Diagnosed with serious illness (cancer, ALS, etc.)
✔ Resident of San Bernardino County
✔ Medicare/Medi-Cal enrolled
Bereavement Support
Healing for Families After Loss
SOCIAL WORKERS are available to listen or provide emotional support and help families with any end-of-life financial issues and/or planning.
HOSPICE COUNSELORS will be available for any spiritual needs that the patient may have and continues to offer bereavement services to family and friends as desired for up to one year after the loss of the their loved one
Frequently Asked Questions
What is hospice care, and how does it work in California?
Hospice is specialized care for patients with life-limiting illnesses, focusing on comfort rather than cure. In California:
✔ Medicare/Medi-Cal covers 100% of hospice services
✔ Same-day admissions available in Upland and surrounding areas
✔ Care is provided at home, in assisted living, or nursing facilities
Who qualifies?
A doctor certifies a life expectancy of 6 months or less
The patient chooses comfort care over curative treatment
How do I start hospice care in Upland, CA?
3 Simple Steps:
Call us at (909) 931-5090 for a free assessment.
We verify insurance (Medicare/Medi-Cal covers everything).
Care begins within 24 hours – often the same day.
"We handle all paperwork, including physician referrals."
What services does Ivy Hospice provide in San Bernardino County?
✅ Medical Care: Pain management, symptom control, 24/7 nurse access
✅ Equipment: Hospital beds, oxygen, wheelchairs (delivered same-day)
✅ Emotional/Spiritual Support: Counselors & chaplains
✅ Bereavement Services: Grief support for families
Unique CA Benefit:
⚖️ Concurrent Care Option: Continue some treatments while in hospice (rare in other states).
Is hospice really free in California?
Yes! Under:
Medicare Hospice Benefit (Part A)
Medi-Cal (California’s Medicaid)
Most private insurers (we verify for you)
What’s covered?
All medications related to the hospice diagnosis
Medical equipment (hospital beds, oxygen, etc.)
Nurse visits, aide care, and therapy
"We’ve never billed a Upland family for hospice services."
What if my loved one doesn’t have Medicare/Medi-Cal?
We help families explore options:
Medi-Cal applications (we assist with paperwork)
Veteran benefits (VA-covered hospice care)
Charity care programs (for uninsured patients)
Call us at (909) 931-5090 – we’ll find a solution.
How often will a nurse visit in Upland?
Weekly visits (minimum) by RNs
24/7 on-call support for emergencies
More frequent visits if symptoms worsen
"Our average response time in San Bernardino County is under 2 hours."
Can my loved one keep their current doctor?
Yes!
We collaborate with local physicians (including San Antonio Regional Hospital doctors).
Our medical director oversees hospice care while your doctor manages other health needs.
What if my loved one improves?
Patients can leave hospice anytime if their condition stabilizes.
Re-enrollment is easy if needed later.
"No penalties – we celebrate every improvement!"
What areas do you serve near Upland?
Core ZIP Codes: 91784, 91786 (Upland), 91761 (Ontario), 91711 (Claremont)
Extended Service: Rancho Cucamonga, San Bernardino, Montclair
Same-day equipment delivery within 15 miles of our Upland office.
Can I volunteer with Ivy Hospice in Upland?
Yes! Opportunities include:
Apply online or call (909) 931-5090.
What are the signs that hospice may be needed?
🔴 Frequent hospitalizations (3+ in 6 months)
🔴 Uncontrolled pain or shortness of breath
🔴 Difficulty walking, eating, or bathing
🔴 Doctor says, 'There’s nothing more we can do.'
How do I know if pain is managed well?
In hospice, pain should be:
✔ Controlled (no grimacing, moaning, or restlessness)
✔ Predictable (breakthrough doses available if needed)
✔ Personalized (we adjust based on CA prescribing laws)
"Our Upland nurses specialize in comfort-first care."
Can I still care for my loved one at home with hospice?
Absolutely! We empower families by:
Teaching caregiving skills (turning, feeding, medication)
Providing respite care (so you can rest)
Offering 24/7 backup when you need help
"You’re never alone – we’re just a call away."
Office: 545 N Mountain Ave Ste 101, Upland, CA 91786
Call (909) 931-5090
Email: [email protected]
Site: www.ivyhospicecare.com
